Terms of service
OVERVIEW
Welcome to TE'KOA Natural — The Natural Way to Care.
The terms “we”, “us”, and “our” refer to TE'KOA Natural. We operate this website and store to offer you a curated experience of handcrafted, all-natural products made with care and intention (the “Services”). TE'KOA Natural is powered by Shopify, which enables us to securely provide these Services to you.
These Terms of Service (the “Terms”) outline your rights and responsibilities when using our website and purchasing our products.
By visiting or purchasing from our site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence and that any information you provide is true, complete, and up to date.
You are responsible for maintaining the security of your account and for any activity under your credentials. Please do not share your account information with others.
SECTION 2 – OUR PRODUCTS
Our products are handcrafted in small batches using natural ingredients. Because of this, minor variations in color, texture, or scent may occur — this is part of the natural beauty of our process.
We make every effort to accurately represent our products online, but please note that differences in screen settings and lighting may slightly affect how colors appear.
We reserve the right to modify or discontinue any product at any time and to limit sales of our products to certain people or regions, if necessary.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Your order is accepted once Te’koa Natural confirms it and processes payment.
Please review your order carefully before submitting, as we may not be able to accommodate changes or cancellations once processing begins.
All purchases are final and subject to our Refund Policy, which states that we do not accept returns. Refunds or replacements may be granted only in cases of damaged, defective, or incorrect items with supporting photo evidence.
SECTION 4 – PRICES AND BILLING
Prices are listed in U.S. dollars and may change without notice. Taxes, shipping, and handling costs are calculated at checkout.
By submitting an order, you agree that:
-
The payment information you provide is valid and authorized.
-
You will promptly update your information if it changes.
-
You are purchasing for personal use, not for resale.
Promotions or discounts may be subject to additional terms that will apply alongside these Terms.
SECTION 5 – SHIPPING AND DELIVERY
We aim to ship all orders promptly; however, delivery times are estimates and may vary. Te’koa Natural is not responsible for delays caused by carriers, weather, or customs.
Once an order is shipped, title and risk of loss transfer to you. Please verify your shipping address before checkout, as we cannot guarantee changes after your order is placed.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website — including product images, designs, text, and logos — is the property of TE'KOA Natural or its licensors and protected by intellectual property laws.
You may not copy, reproduce, or distribute our materials without written permission.
"TE'KOA Natural” and our logo are trademarks of TE'KOA Natural. All rights reserved.
SECTION 7 – OPTIONAL TOOLS
From time to time, we may offer access to third-party tools or features. These are provided “as is” without warranties or endorsement. You are responsible for reviewing and agreeing to the third party’s terms before use.
SECTION 8 – THIRD-PARTY LINKS
Our site may include links to other websites. We are not responsible for their content or practices. Please review the policies of any third-party sites before engaging with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
TE'KOA Natural’s store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
All sales and interactions are made directly with TE'KOA Natural, and Shopify is not responsible for any issues related to your purchases.
SECTION 10 – PRIVACY POLICY
Your privacy matters to us. Any personal information collected is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
Because Shopify hosts our store, your data may be processed and stored on servers outside your country of residence.
SECTION 11 – FEEDBACK
We love hearing from our customers. By submitting reviews, suggestions, or other feedback, you grant us permission to use them (without obligation) to improve our products and Services.
You are responsible for ensuring your feedback is accurate and lawful. We may remove any content we find inappropriate.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions (including pricing or availability). We reserve the right to correct such errors at any time, even after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree not to misuse our Services or engage in any unlawful, abusive, or disruptive activity. This includes but is not limited to attempting to hack, copy, or misuse our website or its content.
Violations may result in the termination of your access.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time for violating these Terms. Sections such as Intellectual Property, Limitation of Liability, and Indemnification will continue to apply even after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.”
Because our products are made from natural ingredients, we make no guarantees about specific results or effects. Always patch-test before use, especially if you have allergies or sensitivities.
We do not warrant that our website or products will be error-free, uninterrupted, or meet your expectations.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, TE'KOA Natural and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold TE'KOA Natural, Shopify, and their affiliates harmless from any claims, damages, or expenses arising from your breach of these Terms or your use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and TE'KOA Natural.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of the state in which TE'KOA Natural is headquartered (United States).
Any disputes shall be resolved in the appropriate courts of that jurisdiction.
SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Updates will be posted on this page, and continued use of our Services constitutes acceptance of any changes.
SECTION 22 – CONTACT INFORMATION
If you have questions about these Terms, please contact us at:
TE'KOA Natural
✉️ tekoanatural@gmail.com
📍 3657 North Bay Dr, Racine, WI 54302
📞 +1 262 995 4065