Yes — every TE'KOA formula is handcrafted using only natural, non-toxic ingredients. We never use synthetic fragrances, parabens, sulfates, or preservatives. Each ingredient is carefully selected for its purity and purpose.

Because our products are made with natural ingredients and no artificial preservatives, we recommend using them depending on exposure to air, moisture, and sun 3–12 months for the best quality and aroma.

Yes — our formulas are crafted to be gentle, nourishing, and suitable for sensitive skin. Every ingredient is chosen with care to ensure a soothing, non-irritating experience for all skin types.

We believe in freshness and quality. Every product is handcrafted once your order is placed, ensuring you receive it at its peak — not something that has been sitting on a shelf for months.

Since each item is made by hand, please allow 5-7 business days for creation before shipping. You’ll receive an email with tracking information once your order is on its way.

Shipping rates are calculated at checkout based on your location and order weight. We do our best to offer affordable and fair rates.

At times, yes! When we will, It will be posted on Instagram as to what events we will be attending locally to purchase and pick up your TE'KOA products.

Because our products are handcrafted and made to order, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 30 days of receiving it and we’ll make it right.

Absolutely. We use recyclable or reusable containers and minimal packaging materials. Our goal is to minimize waste while keeping your products safe and beautiful.

You can rinse out glass jars or bottles and repurpose them for storage or decor — or recycle them according to your local guidelines.

You can contact us anytime through our Contact Form or email us at tekoanatural@gmail.com. We’ll respond within 3-5 business days.